Returns & Exchanges
At Negative Apparel, we want you to be completely satisfied with your fashion choices, which is why we offer a seamless 14-day return and exchange policy. Please ensure that all items are unworn, unwashed, and retain their original tags to be eligible for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to avoid processing delays.
- 3.Ship the Items
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.
